1. Website Access, Accounts, and Security

• Account Creation: To access certain features of this platform, including viewing and accepting assignments, the User may be required to register an account. You must provide accurate, current, and complete information.
• Password Security: The User is solely responsible for maintaining the confidentiality of their account credentials and password. You agree not to disclose your password to any third party.
• Unauthorized Use: The User must immediately notify the Relief Agency of any unauthorized use of their account or any other breach of security. The Relief Agency will not be liable for any losses caused by unauthorized use of your account.
• Account Termination: We reserve the right to suspend or terminate a User's account at our sole discretion, without notice, for any conduct that we believe violates these Terms or is harmful to other users or our business interests.

2. Acceptable Use and Restrictions

• No Data Scraping: The User is strictly prohibited from using any automated systems, bots, scrapers, spiders, or software to extract data, job listings, applicant information, or content from this website for any purpose.
• Prohibited Activities: The User agrees not to:
  • Circumvent, disable, or interfere with security-related features of the website.
  • Use the website to transmit any viruses, malware, or malicious code.
  • Attempt to gain unauthorized access to our servers, networks, or databases.
  • Impersonate any person or entity, or misrepresent professional credentials.

3. Professional Registration and Licensing

• Verification Required: By using this platform to accept assignments, the User affirms that, if required by law, they hold all required professional licenses, certifications, and registrations duly issued by their respective provincial regulatory body.
• Good Standing: The User warrants that their professional standing—and their incorporated entity, if applicable—is active, valid, and in good standing at all times while utilizing our services.

4. Independent Contractor Status & Taxes

• No Employment Relationship: The relationship between the Relief Agency and the User is strictly that of an Independent Contractor. Nothing on this website or in our digital correspondence creates a partnership, joint venture, or employer-employee relationship under the Employment Standards Act, 2000 (Ontario) or any equivalent provincial legislation.
• Gross Payments: All agreed-upon compensation for shifts is paid gross. The Relief Agency does not withhold or deduct federal, provincial, or local taxes.
• Tax Responsibilities: The User assumes sole responsibility for filing tax returns and remitting statutory assessments to the Canada Revenue Agency (CRA). This includes, but is not limited to:
  • Federal and provincial Income Tax
  • Canada Pension Plan (CPP) and Employment Insurance (EI)
  • Workplace Safety and Insurance Board (WSIB) or provincial workers' compensation
  • Ontario Employer Health Tax (EHT)
  • Applicable Goods and Services Tax / Harmonized Sales Tax (GST/HST)
• Tax Indemnification: If any regulatory authority reclassifies this relationship as employment, the User agrees to fully indemnify and hold harmless the Relief Agency from all assessed taxes, penalties, interest, and legal fees.

5. Professional Liability and Responsibility

• Clinical and Operational Responsibility: The User assumes sole, exclusive, and absolute professional responsibility for all pharmacy services, clinical assessments, technical support, and duties performed at assigned client locations.
• Indemnity: The User agrees to indemnify and defend the Relief Agency and its affiliates against any claims, losses, or damages arising from professional negligence, errors, omissions, or breaches of provincial regulations.

6. Compensation and Invoicing

• Mutual Agreement: Specific compensation rates and fees for each shift assignment must be mutually agreed upon prior to the start of the assignment.
• Invoicing: To receive payment, the User (or their designated Service Provider corporation) must submit a detailed invoice upon successful completion of shifts (or on a bi-weekly/monthly basis as directed). Invoices must itemize dates, hours, agreed rates, and applicable taxes (GST/HST).

7. Compliance, Confidentiality, and Privacy

• Facility Standards: The User must strictly follow all operational standards, standard operating procedures (SOPs), and workplace safety regulations of the assigned client facility.
• Regulatory Statutes: All duties must comply with the Pharmacy Act, 1991 (Ontario), the Drug and Pharmacies Regulation Act (Ontario), and all codes of ethics and standards of practice mandated by the relevant provincial regulatory bodies.
• Patient Privacy (PHIPA/PIPEDA): The User must maintain absolute confidentiality regarding patient data, strictly complying with the Personal Health Information Protection Act, 2004 (PHIPA) in Ontario and the Personal Information Protection and Electronic Documents Act (PIPEDA).
• Business Confidentiality: The User shall not disclose or exploit any proprietary business information belonging to the Relief Agency or its clients, including financial data, client lists, and software systems.

8. Governing Law

• These terms, conditions, and any disputes arising from the use of this website or our staffing services shall be governed by and construed in accordance with the domestic laws of the Province of Ontario and the federal laws of Canada applicable therein.

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